Privacy Policy

Welcome to LimeAI (the "Service"). We take user privacy and data protection very seriously, especially personal privacy and the confidentiality of generated content. Please read this Privacy Policy carefully before using the Service.

1. Information We Collect

When you use the Service, we may collect the following information:

  • Content you voluntarily upload, such as images, text prompts, or video files
  • Generated content created using our AI image and video generation tools
  • Account information (username, email if provided) for account management
  • Basic technical information (e.g. browser type, device type, access time) for system security and stability
  • Usage data related to credits, generation history, and service interactions

We do not actively collect personally identifiable sensitive information unless you explicitly provide it.

2. Protection of Personal and Generated Content

We clearly recognize the importance of protecting the following types of information:

  • Personal private content (personal images, private prompts, personal documents)
  • Generated content stored in your personal gallery
  • Account credentials and authentication information
  • Payment and billing information (processed securely through third-party payment providers)

We do not access, analyze, sell, or share your content for any purpose other than providing the requested service.

3. Data Usage

Uploaded content and text prompts are used solely to complete the processing you request (such as image generation, image transformation, or video creation).

We do not use user content for advertising, profiling, or model training without your explicit consent.

4. Data Retention and Automatic Deletion

All uploaded files and generated content are automatically deleted within 24 hours unless saved to your personal gallery.

Content saved to your personal gallery will be retained until you delete it or your account is terminated. Once deleted, the data cannot be recovered. We do not keep long-term backups of user-generated content.

5. Data Security

We implement reasonable technical and organizational measures to protect user data from unauthorized access, loss, or misuse. This includes:

  • Encryption of data in transit using HTTPS
  • Secure authentication and authorization systems
  • Regular security audits and updates
  • Access controls and monitoring

6. Third-Party Services

Some features may rely on third-party technical services (e.g. cloud infrastructure, payment processors). These providers are required to comply with data protection obligations and industry standards.

We use Firebase for authentication and user management. Please refer to Google's Privacy Policy for information about how Firebase handles data.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze service usage and improve our services

You can control cookie settings through your browser preferences.

8. Your Rights

You have the right to:

  • Access your personal data and generated content
  • Delete your account and associated data
  • Request correction of inaccurate information
  • Export your data in a portable format

You may stop using the Service at any time. Since data is automatically deleted within 24 hours (unless saved), no additional deletion request is usually required for temporary content.

9. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page. We will notify users of significant changes via email or website notice.

11. Contact

If you have any questions regarding this Privacy Policy, please contact us through the website or via our support channels.